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Messaging Terms

Last updated: October 30, 2026

These terms describe optional SMS/text communications sent by your organization using DEFTER. The sending organization, rather than DEFTER's software platform, operates the SMS program and obtains your consent.

Message purpose

Depending on the program you separately choose, texts may concern existing pledges or contributions, membership fees, services, meetings, or community activities. They may include your name, remaining balance, or organization contact information. Messages can be in the languages selected by the organization. Your opt-in request must identify the sender and the specific types of messages you agree to receive.

Frequency and charges

Message frequency varies by the program and schedule you select. Pledge and membership fee reminders are typically weekly or monthly while a balance remains; requested manual reminders and separately chosen announcements may also be sent. Message and data rates may apply according to your mobile plan.

Opt out and get help

Reply STOP to a text to unsubscribe from future messages from that sender. For messaging help, corrections, or questions about your balance, contact the sending organization using its published contact details or the help instructions in its messages. Opting out does not change a contribution or fee balance or limit access to services. Sending START does not by itself provide a new program-specific opt-in.

Delivery and privacy

Carriers are not liable for delayed or undelivered messages. Delivery depends on network availability and carrier limitations. This service is not for emergencies.

Messages may be visible to anyone with access to your phone. Provide only a number you are authorized to use and tell the organization if it changes. Mobile information and SMS opt-in data or consent are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

See the Privacy Policy for information about records, service providers, and access. DEFTER does not collect payments.